If you are delayed on the test date, please phone BLTC immediately: +31 20 622 3634.
If you are ill on the test day?
If you are ill on the test day and wish to reschedule your test or request a refund, you need to provide appropriate medical evidence to support your request. Only written evidence will be accepted and this must be provided within 5 days after the test date. Refunds will only be provided for serious illness.
Cancel or reschedule?
It is not possible to cancel your test date without medical evidence within 5 weeks of the test date. Candidates who would like to change or cancel their test more than 5 weeks before the test date will be charged an administration fee of €40. Candidates can only change to a test date that is within 3 months of the original date.